They ran dozens of jobs from one spreadsheet and a pile of text messages. We built them something better.
If you're still chasing job status by text — this is for you.
The problem
Status lived in phones.
Jobs sat in a spreadsheet. Updates lived in texts and email. When something slipped, the office had to call around to find out what was actually true.
Nobody could see all the jobs at once.
Trouble showed up when a client called — not when there was still time to fix it.
Big software was too much.
The heavy construction platforms were available. This team didn't need months of setup. They needed the daily work under control.
The insight
They didn't need another platform to learn.
They needed one clear list — who owns what, what's due, and which jobs need attention — that the field and the office both use.
What we built
Master Project List (MPL) — a simple web app for their jobs and tasks.
- Field people open a phone and see what to do next.
- The office sees every job, what's overdue, and who's buried.
- One list. No chasing texts. No rebuilding the spreadsheet every Monday.
What changed: The field and the office work from the same list. Management can spot a problem without opening twelve tabs or sending five texts.
Live walkthrough available on request.
Their AI help desk looked like a win. Then the good customers left.
Humane Automation
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A short consult. A clear map of what to fix first — and what to leave alone.